1. INTRODUCTION
In Car Services (“we”, “us”, “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or contact us.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. DATA COLLECTED
DATA STORAGE LOCATION
We store personal data securely using trusted GDPR-compliant service providers. We take reasonable steps to protect your information from unauthorised access.
REGISTRATION DATA
If you contact us or book a service, we may collect basic details such as your name, phone number, email address, and vehicle information.
PURCHASE / SERVICE DATA
If you purchase a service or parts from us, we may collect information required to complete the service, such as billing details and vehicle details. Payment information is handled securely by third-party providers.
SUPPORT DATA
If you contact us for support or enquiries, we may keep a record of the communication to help resolve your request and improve our service.
COMMENTS
If you submit comments or feedback, we collect only the information you choose to provide.
CONTACT FORM
When you submit a contact form, we collect the information you enter so we can respond to your enquiry.
GOOGLE ANALYTICS
Our website may use basic analytics tools to understand website traffic and improve performance. This data is anonymised where possible and does not personally identify you.
CASES FOR USING THE PERSONAL DATA
We use your personal data to:
- Provide our services
- Respond to enquiries
- Manage bookings and customer communication
- Improve our website and services
- Meet legal or regulatory obligations
3. EMBEDDED CONTENT
Pages on this website may include embedded content (such as videos or maps). Embedded content behaves the same way as if you visited the other website directly and may collect data according to their own privacy policies.
4. COOKIES
We use cookies to ensure the website functions correctly and to improve user experience.
You can control or disable cookies through your browser settings.
NECESSARY COOKIES
These cookies are essential for the website to work properly and cannot be switched off.
5. WHO HAS ACCESS TO YOUR DATA
Your personal data may be accessed by:
- In Car Services staff
- Trusted service providers (such as website hosting or payment processors)
Access is limited to what is strictly necessary.
6. THIRD PARTY ACCESS TO YOUR DATA
We do not sell your personal data.
We may share limited data with third parties only where required to provide our services or where legally required.
7. HOW LONG WE RETAIN YOUR DATA
We keep personal data only for as long as necessary to provide our services or to meet legal requirements. Data that is no longer required is securely deleted.
8. SECURITY MEASURES
We take reasonable technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
9. YOUR DATA RIGHTS
Under UK data protection law, you have the right to:
- Access your personal data
- Request corrections
- Request deletion of your data
- Object to certain uses of your data
To exercise these rights, contact us using the details below.
10. THIRD PARTY WEBSITES
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
11. CONTACT INFORMATION
If you have any questions about this Privacy Policy or how we handle your data, please contact:
In Car Services
Leicester, United Kingdom
Call Us: 0116 261 0456
Email Us: sales@incarservices.co.uk
12. AMENDMENTS
We may update this Privacy Policy from time to time. Any changes will be posted on this page.